The Organization Challenge:
We all face increasingly
intense challenges of change. Among the key demands: be more competitive, think
globally, do more with less, increase quality, exist for the customer, decrease
time to market, navigate deregulation, manage diversity, transform our
Such enormous change
presents us with a clear choice: respond or die. Organizations that resist or
merely cope with change will quickly fall behind. Organizations that excel
amidst such turbulence will learn to embrace change as a continuous process and
to empower their people to create innovative responses that focus on
opportunities rather than obstacles.
Our work has always
been extremely focused: how leaders and teams, working together, become the key
competitive advantage in any enterprise. The edge that can't be easily
Some of the best organizations in the world use Learning Center programs to add
tangible value in two critical areas: meeting performance goals and building a
context of trust. The result is increased profitability in the broadest
The Leadership Paradigm
Years before the new
"leadership paradigm," we were supplying leading edge programs in our core
skills and strategic communications,
risk taking and
accountability, trust and renewal.
For 30 years Learning
Center has designed and implemented customized training programs that catalyze
positive solutions to change.
achieved by combining skill building, problem solving and foundation sessions
(1-3 days) which result in specific individual and team action plans addressing
Maintenance is added for
critical reinforcement. Typically, two-hour sessions designed to ensure that
project goals are accomplished while teaching the principles of building on
Achieve Specific Results
We facilitate and guide
you to your own specific solutions because we know those you will make
workwhile 'expert advice' you will quickly forget.
Because our courseware
is process-oriented, it strongly complements your existing management, quality
and continuous improvement programs.
Learning Center training
methods are built on the premise that people want to contribute; that emotions
and habit, not intellect, are the major obstacles to changing behavior; and
that people won't change until they see what's in it for them. Consequently,
Learning Center courses provide a self-discovery approach that focus on
solutions to actual business issues.
Customized training using our courseware.
Development of customized courseware.
Licensed Train The Trainer programs.
Special consulting (assessment, plans).
executive training (leadership development; one-on-one coaching intensive).
Keynote or motivational speakers for your meeting or
Train the trainer packages are available for most Learning Center
courseware. They offer substantial cost savings to organizations seeking
strategic business objectives through training. Before installing a turnkey
training system, LC works closely with your HR professionals to understand your
unique culture, environment and goals. This leads to a customized course
design. The Facilitator Manual for your Train The Trainer course is designed
only after proven success
Trainer trainings are
intensive 1-3 day classes that cover all aspects of course delivery.
Learning Center turnkeys include customized printing masters and all
supporting materials used in the course. Typically, delivery consists
1. A Facilitator Manual that is a step-by-step,
user-friendly guide for teaching the course.
Workbook that guides participants in actual course material and, in many
cases, provides ongoing reinforcement.
material includes handouts and other instructional aids.
4. A complete
set disks. Microsoft Word design templates ready to print. Depending on the
course, surveys and other training tools may be also be included.
Following (but not
limited to) are courses that can be customized to your needs and specific
& Self-Managed Teams
Teams are the
fundamental performance units of excellent organizations. Successful teams are
key catalysts to satisfy market demands for quality, flexibility, innovation
and service. This course details the principles and provides active practice in
the skills of high performance teamwork.
current team productivity challenges to committed solutions. In the process,
they build a team framework that continuously reinforces common purpose, clear
direction, open communication, trust, commitment, accountability, achievement
Risk taking is where the
rubber meets the road on empowerment and creativity. Obstacles are real:
personal fears, risk-averse organizational climates and lack of perceived
rewards. Choice Points teaches sound risk-taking and support.
Participants learn how
to assess risk in a way that minimizes fear and maximizes useful information.
They learn how to make sound risk decisions and how to build support and
guidelines for acting on those decisions
Meetings can be a
powerful achievement tool or a time consuming, frustrating experience. This
course examines the strategic communications, facilitation, leadership and
meetings skills that make meetings work. Great for self-managed or quality
Participants learn how to use meetings to produce specific business
results. Skills include setting agendas, staying focused, building inclusion
and consensus, resolving conflict, reaching real commitment, distributing and
following accountabilities and gaining buy-in.
Change efforts flounder
not through lack of strategy or business skill but because leadership fails to
address the critical communications and trust issues that change poses. This
course addresses managing change proactively to renew focus, trust and
contribution. Application to downsizings, reorganizations, and mergers.
Participants learn the impact of change on people, communication and
trust. They develop strategies to promote open communication and avoid rumors
and them vs. us conflicts. They learn skills to rebuild trust and renew
commitment to setting and achieving new performance goals.
Turning Points: A
Course of Action
The Course of Action is
specifically designed for use in the business context. It achieves business
results by exploring both personal and professionally related issues and
barriers which influence our thinking, our decisions, our style, the way others
react to us, and particularly those mechanisms that cause us to hesitate to
make decisionsa major source of personal and organizational stress and
The course is 25 to 40 hours of one-on-one coaching
(depending on the individual) with a single instructor examining your
experiences, beliefs, assumptions and automatic reactions to issues around
topics such as control, dichotomies like success/failure, right/wrong and
good/bad, communication, guilt, help, problem solving, goal setting, obstacles
to attaining goals, leadership, emotions and change.
to be "up close and personal," intensive, soul-searching and challenging, the
process is fun, as opposed to agonizing. One of the elements of the
course's success is the highly efficient process that moves you through
examination, understanding and resolution very quickly. Each topic closes with
a sense of satisfaction, new understanding, and new ways of operating. Learning
Center trainers have developed very successful ways of helping even the most
reticent manager see the value of and become fully involved in the process.
The training is offered in two formats: the intensive 4 to 6 day approach,
or weekly sessions of 2 to 3 hours each over 3 to 4 months. Either format is
Contact us for a no obligation, brainstorming consultation. We'll
listen to your needs and goals. We'll help you sharpen your focus and suggest
possible next steps. If we agree there's a match between our capabilities and
your needs, we'll present your options in a customized, written proposal. To
arrange a free session, To learn more, please send us an email at
At the very least,
you'll benefit from 30 years of problem-solving experience. At most, you'll
find a partner dedicated to leveraging your team's results.
following Library article provides useful input related to this training
course: When Training Fails.
here to see what others say about our work.
||For free consultation on your critical team/leader/performance
or leadership training seminars in California or your own
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