(Arky) Ciancutti, M.D.
a physician, author, speaker, and facilitator, Arky has been teaching teamwork
and change for the Learning Center since 1974. He has created customized
courseware and train the trainer systems for IBM USA, IBM International, The
Boeing Company, and many others. As director of Learning Center, Arky also
teaches teamwork and change skills to organizations throughout the
Ciancutti's interest in effective teamwork grew out of his work as an Emergency
Department physician. He helped establish the first specialist Emergency
Departments at several hospitals, including Marin General Hospital, responsible
for all ambulance traffic in Marin County. During these years, he noticed that
health care delivery was sometimes compromised by ineffective communication,
confusion about priorities, or overlapping efforts. His subsequent research led
to an identification of the components of successful working relationships. He
began teaching teamwork and stress management"preventative
Dr. Ciancutti has taught teamwork & leadership at the Stanford
Sloan Program, Graduate School of Business, Stanford University. He is the
first non-employee in IBM's history to teach the IBM Basic Beliefs (Respect for
the Individual) to IBM management. In 1992, he developed and delivered the
course on Change Management for IBM. In 1993, he supplied IBM USA and IBM
International with a turnkey risk management system, one of three core courses
in use for IBM's current turnaround. Also in 1993, he facilitated the Financial
Improvement Process, through which employees themselves trimmed $25 million per
year in overhead at the University of California San Francisco Medical Center.
He developed turnkey systems and customized courseware at the Boeing Company
and many others.
graduate of Swarthmore College and Case Western Reserve University School of
Medicine, he completed his specialty training in pediatrics at the University
of California Medical Center in San Francisco. He practiced pediatrics and
emergency medicine from 1970 to 1979. Dr. Ciancutti is also the founder of the
Brewery Gulch Inn in Mendocino, California.
From Them vs. Us to Trust
In April 1999,
Dr. Arky Ciancutti received the Speaker Achievement Award from TEC, an
International organization of CEO's: "For your performance as TEC Worldwide
Speaker and your contribution to increasing the effectiveness and enhancing the
lives of CEO's".
the last several years, Dr. Ciancutti has addressed Senior Management groups
including: Soar (San Francisco 49ers physicians), Interop, Environmental
Service Products, Swinerton & Walberg, IBM, Spinecare, Federal Home Loan
Bank, Leadership Forum, San Francisco Chamber of Commerce, Fox & Carskadon,
UCSF Medical Center, Dexter Hysol, Utilicorp, Guittard Chocolates, Zacson
Corporation, Gordon Chong Architects, Knight-Ridder Information, Consilium,
Women.com (now iVillage.com), WorldRes, SRI International, Jamcracker,
Intellicorp, Tilia, ADP, and others. He has made many media appearances,
including regular contributions to national radio and the print media. His
current book, Built On Trust (CB/McGraw-Hill), with co-author Tom Steding,
Ph.D., has been a best seller in Silicon Valley for months. He is also is a
popular speaker known for his lively and humorous presentations on leadership,
teamwork and on converting "them vs. us" situations to trust.
Dr. Arky Ciancutti now conducts some
leadership workshops at his
lodge in Mendocino, California. Contact Learning
Center for details.
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