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The Six Types of Corporate
Muck
Excerpted from
Built
on Trust" by ARKY CIANCUTTI
Muck happens! There will always be a
certain amount of muckiness; it's up to us to do a little muck maintenance on a
regular basis. Here are the types you're likely to run into:
- Coordination Muck: A week
before the big first shipment to customers—surprise!—you discover
that no one arranged for the packaging to arrive in time.
- Communication Muck: The
president calls you to a meeting to discuss the problems between Marketing and
other departments, not realizing that the VP for Marketing is out of town on
urgent business. The VP hears about the meeting that was held "behind his back"
and throws a fit.
- Legal Muck: The VP for
Business Development signs a license that exceeds the limits of another,
creating a breach of contract without a supplier. The supplier finds out and
sues the company. Not surprisingly, Legal is upset that no one checked with
them first.
- Financial Muck: Your
company is running out of money. Your investors are backing off due to poor
market conditions. Everyone looks depressed and worried.
- Entitlement Muck: Senior
employees act as if they own their jobs, roles, office space and territories,
and expect raises and bonuses no matter what. Management would prefer the staff
prove themselves once in a while, which causes surprise and indignation among
the staff.
- Original Muck: Two young
employees, "born yesterday," act upon the bad advice of a local snake and
decide to bite on an illegal apple. The employer rejects them from the premises
under the world's first employee relocation package.
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